COVID-19 FAQ

How do I stay informed about when LVAC will reopen the clubs?

The best way to stay informed about our temporary closure and other important LVAC updates is to visit Club Updates on the blog. Please keep an eye out for frequent email updates. If you are not receiving these, be sure to check your spam filters to allow emails from updates@lvac.com.                                                                                             

How do I freeze my membership to stop my payments?

At this time, no memberships will be charged/billed while our clubs are closed.

What happens if I paid my membership dues before the clubs closed?

If you paid your membership dues prior to clubs closing, you will receive a credit of equal value that will be applied to the end of your membership term.

Many members were scheduled for a monthly payment on March 15. Those payments were processed on March 16. At that time we were open and optimistic that we could remain open. However, on March 17, in accordance with the Governor’s mandate, we closed. We fully intend to credit all members for any time that they have paid for, but are unable to use the clubs. No one will be charged while we are closed. 

When is my next payment?

Membership dues payments will resume when the clubs reopen. Payments will resume in the same amount and on the same billing dates as were in effect prior to March 17.

How do I find out about online fitness classes?

Check out our at-home workouts and online group fitness classes on the blog or on LVAC’s Facebook and Instagram pages. All workouts and classes are free and for everyone to enjoy – members and non-members alike! Additionally, our members can access 100 free LesMills at-home workouts here.

What are my options for paying my membership?

Most of our members prefer to pay online or by phone (702) 734-8944. You can also mail your payment to P.O. Box 60207, Las Vegas, NV 89160-0207.

How do I cancel my membership?

We hope you choose to stay a part of the LVAC family during our temporary closure, as you will not be charged any dues or fees. However, if you wish to cancel your membership, it is best to do so through our Member Services Department once the Corporate Office reopens. 



Club Updates
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Work Out Plans. Videos. Club Secrets. Recipes. Member Only Promotions.